PRIVACY POLICY
Last updated: 27 December 2025
Bookkeeper 24/7 (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, or use our bookkeeping services.
1. Who We Are
Business name: Bookkeeper 24/7
Proprietor: Sian Croxall
Address:
2 Turnpike Drive
Water Orton
Birmingham
B46 1PP
Email: contact@bookkeeper247.co.uk
Telephone: 07919 488314
Bookkeeper 24/7 was founded in 2010 and provides professional bookkeeping services to small businesses and sole traders in Water Orton, North Warwickshire and surrounding areas.
2. What Personal Data We Collect
We may collect and process the following personal data:
Name
Email address
Telephone number
Business name and business details
Information provided via contact forms, email, or phone
Financial and accounting information required to provide bookkeeping services
Technical data such as IP address, browser type, and website usage data
3. How We Collect Your Data
We collect personal data when you:
Contact us via our website contact form
Email or telephone us
Engage our services as a client
Browse our website (via cookies and analytics tools)
4. How We Use Your Personal Data
We use your personal data to:
Respond to enquiries and provide quotations
Deliver bookkeeping and related services
Communicate with you about your accounts or our services
Maintain accurate business and financial records
Comply with legal, regulatory, and professional obligations
Improve our website and services
5. Legal Basis for Processing (UK GDPR)
We process personal data under one or more of the following legal bases:
Consent – where you have given clear permission
Contract – where processing is necessary to provide agreed services
Legal obligation – including compliance with HMRC, Money Laundering Regulations, and professional standards
Legitimate interests – to operate and manage our business effectively
6. Professional and Regulatory Compliance
Bookkeeper 24/7 is:
A member of the Institute of Certified Bookkeepers (ICB)
Licensed and regulated by the ICB
Compliant with the Money Laundering Regulations 2007
Fully insured and covered by Qdos Insurance
Holder of Professional Indemnity Insurance
All work is carried out under licence with the Institute of Certified Bookkeepers.
7. How We Store and Protect Your Data
We take appropriate technical and organisational measures to safeguard your personal data. Data is stored securely, whether in digital or physical form, and access is restricted to authorised persons only.
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements.
8. Sharing Your Personal Data
We do not sell or rent your personal data.
We may share data where necessary with trusted third parties, including:
Accounting and bookkeeping software providers
Website and email service providers (including Squarespace)
Professional advisers, insurers, or regulatory bodies
HMRC or other authorities where legally required
All third parties are required to handle your data securely and in compliance with data protection laws.
9. Cookies
Our website uses cookies to ensure it functions correctly and to analyse website usage.
For more information about how we use cookies, please see our Cookie Policy.
10. Your Data Protection Rights
Under UK data protection law, you have the right to:
Request access to your personal data
Request correction of inaccurate or incomplete data
Request erasure of your data where applicable
Object to or restrict processing
Withdraw consent at any time
To exercise your rights, please contact us using the details above.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page, and the updated date will be shown at the top.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: contact@bookkeeper247.co.uk
Telephone: 07919 488314